Congratulations! You’ve received a completed IdealTraits personality assessment from a candidate. They have shown interest in the role and have taken the steps to move forward by investing their time and energy.
You can create an interview based on the assessment results. This allows you to dig deeper to get to know your candidate better to determine if the role fits.
To ensure you aren’t falling into the trap of asking illegal questions or violating EEOC, read this article in our help center.
Below are questions to ask based on their personality result:
What do you like best about customer service? What do you like least about customer service?
How have you handled conflicts with clients?
What is your most significant obstacle in closing a sale? Cross-selling, etc?
What can we do to keep you motivated day-to-day?
Tell me about a time you had a miscommunication with a customer. How did you resolve it?
How do you navigate change in the workplace?
Describe to me how you work under high-stress situations.
If you have any additional questions regarding this article please feel free to reach out, we are here to help.
Contact by chat: Click on the chat bubble in the bottom right of your screen.
8:30 am - 5:30 pm EST
Monday - Friday