Congratulations! You’ve received a completed IdealTraits personality assessment from a candidate. They have shown interest in the role and have taken the steps to move forward by investing their time and energy.
You can create an interview based on the assessment results. This allows you to dig deeper to get to know your candidate better to determine if the role fits.
To ensure you aren’t falling into the trap of asking illegal questions or violating EEOC, read this article in our help center.
Below are questions to ask based on their personality result:
Have you ever bent the rules in assisting a customer? Tell me the situation and the outcome.
How do you measure or evaluate your performance at work? How do you measure or evaluate others’ performance at work?
How do you define sales?
Tell me about a time you faced a conflict while working on a team. How did you handle that?
What type of management style helps you thrive?
Have you become overwhelmed with your tasks/responsibilities? What did you do? What do you do now to avoid that from happening again?
As a customer service representative, you will be required to do some cross-selling. Tell me about your past experience, goals, etc, and how you will apply those skills in this role.
If you have any additional questions regarding this article please feel free to reach out, we are here to help.
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