Knowledgeable Interview Questions
Kellie Lail avatar
Written by Kellie Lail
Updated over a week ago

Congratulations! You’ve received a completed IdealTraits personality assessment from a candidate. They have shown interest in the role and have taken the steps to move forward by investing their time and energy.

You can create an interview based on the assessment results. This allows you to dig deeper to get to know your candidate better to determine if the role fits.

To ensure you aren’t falling into the trap of asking illegal questions or violating EEOC, read this article in our help center.

Below are questions to ask based on their personality result:


  1. Tell me about a time when you weren’t provided guidelines/rules/processes for work. What did you do? How did you resolve it?

  2. Tell me about a time your manager wasn’t satisfied with the results of your work. How did you discuss the issues? What did you do differently the next time?

  3. How do you prioritize your tasks and responsibilities during the day?

  4. How would you deal with an angry customer? At what point would you bring in your manager?

  5. Give me an example of a time your customer wanted to cancel their service because the competition was cheaper. Were you able to save the deal? How?

  6. How do you handle negative feedback?

  7. Tell me about your experience with telephone sales or sales in general. Tell me about your goals and whether or not you achieved them.

If you have any additional questions regarding this article please feel free to reach out, we are here to help.

Contact by chat: Click on the chat bubble in the bottom right of your screen.

8:30 am - 5:30 pm EST
Monday - Friday

Did this answer your question?