Sales referrals/leads: Customers who want to learn more directly from Checkr’s sales team or would like a demo can contact Checkr’s sales team via the web form below.
Customer questions: Checkr customers can reach out directly to Checkr’s Support Team via the web form below for questions regarding compliance, status updates, billing, and Checkr platform-specific questions. Checkr’s webform guarantees that issues are routed to the appropriate team for faster assistance.
Submit a support ticket - category: “Customer: I Run Background Checks”
Candidates: The Candidate Portal is available for candidates to check the status of their background check. Additional support resources for candidates include:
Submit a support ticket - category: “Candidate: I Have a BackgroundCheck”
Call: 844-524-3275
Applicant Support hours:
Monday-Thursday: 8:00am - 5:00pm PST
Friday: 8:00am - 4:00pm PST
Saturday-Sunday: Closed