Assessment Result: CONSISTENT
Summary:
Consistent personalities display a controlled stance and a modest demeanor and will usually get along well with most others. They are considerate and patient and always willing to help anyone that they consider a friend. Consistents will ultimately build strong relationships within a small group of associates. They are routine-oriented and reliable in their approach to day-to-day assigned tasks. They can be good problem solvers by providing easier solutions.
Consistents are slow to adapt to change. They much prefer things to stay the same or “consistent” in their work and home life. Although they are routine-oriented, you will need to provide deadlines for them or they will have a tendency to procrastinate, especially if it is a task they don’t want to do or is new to them. They will need a fair amount of help when starting any new project. Even though they are capable of finding easier solutions, they miss smaller details that could affect the outcome. To keep them feeling secure in their current position, they may require a lot of reassurance.
Strengths:
Attentive
Patient
Empathetic
Team Player
Persistent once they are given a plan
Predictable
Friendly
Routine Oriented
Works independently
Areas That Need Support:
Consistents need a predictable environment.
They need help setting priorities.
They think before doing; are cautious.
They may be passive-aggressive or hold grudges.
They need constant approval and reassurance.
They tend to be stubborn.
They can be sensitive to criticism.
They miss smaller details.
They often procrastinate.
Role in Office:
Would a Consistent be good at cold calling?
No; Consistents lack confidence and the ability to build rapport quickly with prospects. They would be more successful in contacting current clients where a relationship has already been established. Cold calling may seem “confrontational” to them.
Would a Consistent make a good customer service representative?
Yes; Consistents are considerate, patient, and willing to help. Adding to the fact they are good listeners, they have the capability to be good customer service representatives. They may need a lot of guidance and reassurance until their feet are on solid ground.
What role is best for a Consistent?
Potential roles best suited for a Consistent include Human Resources Manager, Human Resources Director, Therapist, Counselor, Executive Assistant, Customer Success, Customer Support, Physician Assistant, Pediatrician, Nurse, Nurse Practitioner, and Dental Hygienist.
Tell me when you struggled to meet a goal/quota/deadline. What did you do?
What role do you typically take in a group? Why?
This role requires you to follow up on leads. You would be doing outbound calling for over half of the day. What experience do you have with that?
Do you prefer inside sales or outside sales? Why?
What skill or expertise do you feel you are still missing as a sales professional?
Can you describe a time when you were dealing with an incredibly challenging workload? How did you handle it? Did you ask for help? Did you receive it?
When is the right time to ask for a referral?
Example Interview Questions:
Click here to find additional Sample Interview Questions based on personality type.
Managing a Consistent:
Requires constant reassurance, approval, and guidance.
Requires a bit of handholding until their confidence is built.
Provide constant reassurance.
Benefits to the Team:
Steady calming nature.
Peacemaker.
Consistent performance.
Fears:
Loss of security.
Disruption in routine.
Disapproval.
Change.
Suggestions on how to Communicate:
Be warm, sincere, and expressive.
Provide feedback that is thoughtful and empathetic.
Hold meetings in person if possible.
**Disclaimer** - Candidates should not be hired or rejected for a position based on their Personality Assessment Results alone. Make sure you are using the assessments as a piece of your process, giving equal consideration to the assessment, resume/experience, and interview.
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