Assessment Result: ORGANIZER
Summary:
Organizers bring a harmonious vibe to your agency. They are attracted to the human relations aspects of the job and tend to be good listeners. They are the epitome of a team player but will maintain a fair degree of independence. They offer friendship and a willingness to be of service to others. As the name implies, they thrive in an environment where they have the capability to organize their days and stick to a routine. They make people feel wanted with their natural responsiveness and have the ability to comfortably fit into an agency or office setting.
Organizers avoid confrontation and their low-key approach may make them appear weak to others with stronger personalities. At times, they may be tempted to bend the rules, in order to appease an upset client or co-worker. If assigned a task, they will need to be given a hard deadline, otherwise, they will procrastinate; especially if the task is a change from what they were doing before. Due to their lack of motivation/drive, they will not be the strong sales lead you may be looking for in your organization.
While they lack the killer instinct of a Sales Leader or a Closer, they will be a good addition to the customer service side of your business.
Strengths:
Good communication skills: Listen/Converse
Outgoing; Friendly
Willingness to help; Team player
Routine Oriented
Fairly Independent
Understanding of others' feelings; Empathetic
Patient
Problem Solver; Easiest route from point A - point B
Areas That Need Support:
Organizers can be sensitive to criticism.
They want recognition.
They can often be naive.
They procrastinate and do not like change so they require stability.
They may hold grudges.
They believe they will appear weak if they give in and may have trouble saying “No.”
They can come across as indifferent or aloof.
They need realistic goals & deadlines set for them.
Role in Office:
Would an Organizer be good at cold calling?
Organizers can be good at cold calling due to their good communication skills. They do have a tendency to procrastinate if they do not like cold calling. It is advised they are given expectations and deadlines up front.
Would an Organizer make a good customer service representative?
Organizers will be a good addition to customer service. They have good communication skills: listening and conversing. They thrive with direction and perform best in an environment that provides them with a set routine.
What role is best for an Organizer?
Potential roles suited for an Organizer include Consultant, Financial Advisor, Client Services, and Client Services Manager.
What do you like best about customer service? What do you like least about customer service?
How have you handled conflicts with clients?
What is your most significant obstacle in closing a sale? Cross-selling, etc?
What can we do to keep you motivated day-to-day?
Tell me about a time you had a miscommunication with a customer. How did you resolve it?
How do you navigate change in the workplace?
Describe to me how you work under high-stress situations.
Example Interview Questions:
Click here to find additional Sample Interview Questions based on personality type.
Managing an Organizer:
Allow them to share their ideas and change up their routine from time to time. Ask for ideas on how to improve team performance. Allow them to make decisions within specified boundaries. Remind them small details are just as important as “big picture” thinking. Assist in the detailed areas of the job to prevent stress. Help the refine their skills to prepare them for opportunities for advancement and create a competitive compensation plan. Keep them motivated and engaged by mentoring, training, and encouraging a healthy competitive environment. Remind them to listen to others and to consider others when making decisions.
Benefits to the Team:
Creative problem solver.
Organizers are approachable with an “open door” policy.
Patient.
Motto: “people are important.”
Wants to give recognition to others.
Builds long-term relationships.
Fears:
Social rejection.
Disorganization.
Chaos.
Viewed as putting pressure on others.
Suggestions on how to Communicate:
Use positive expression.
Meetings should be in-person, friendly, and personal.
Provide encouraging feedback.
**Disclaimer** - Candidates should not be hired or rejected for a position based on their Personality Assessment Results alone. Make sure you are using the assessments as a piece of your process, giving equal consideration to the assessment, resume/experience, and interview.
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