Assessment Result: NURTURER
Summary:
Nurturers are warm, empathetic, understanding people who enjoy nothing better than solving “people” problems. They work to build long-term relationships. They lend a willing ear and are good listeners. They prefer not to impose their will on others instead they are more apt to offer suggestions. Because of their warm nature, they can be very effective in getting their way. They will do the job with a friendly and kind demeanor. In a supervisory role, Nurturers tend to be attentive and give adequate recognition to members of the group. They have a lot of patience for customers and fellow employees alike.
Nurturers can sometimes be too trusting and tolerant, which can lead to being easily taken advantage of due to their seemingly endless patience with both customers and fellow employees. They may take criticism a little too personally so they will respond much better to positive reinforcement and compliments for a job well done. Nurturers may find difficulty confronting performance problems directly. They may be too indirect when supervising others, issuing assignments, or giving orders.
Nurturers tend to care more about people than completing the task at hand, therefore you may find that they need a bit more direct supervision because of this. They also may need assistance in setting realistic goals and meeting deadlines.
Strengths:
Think before doing/Patient
Collaborative
People person/Outgoing
Empathetic
Good communication
Sticks to a schedule
Creative problem solver; looks for the easiest strategy
Independent
Areas That Need Support:
Nurturers can be passive and insecure.
They can become too involved in the lives of others.
They want popularity, compliments, and reassurances.
They may talk too much.
They are often too trusting, forgiving, and tolerant of others.
They often resist change and may procrastinate - they need solid deadlines.
Their processes may not be the most efficient.
They may be messy or untidy.
Role in Office:
Would a Nurturer be good at cold calling?
Nurturers have the ability to create relationships quickly and put people at ease. They enjoy solving people-problems. During cold call sessions, they will need to be given goals and deadlines to meet, otherwise, they may procrastinate.
Would a Nurturer make a good Customer service representative?
Nurturers are a good addition to a customer service team. They have the ability to create relationships quickly and put people at ease. They enjoy solving people-problems.
What role is best for a Nurturer?
Potential roles suited for Nurturers include Financial Advisor, Client Services, Client Services Manager, and Retention Specialist.
If you needed to decline a long-term customer's request, how would you handle it?
Have you ever been in a situation where the facts required you to deliver bad news? What did you do?
Give me an example of a time when you experienced a lot of change at work. How did that impact you? How did you adapt?
Give me an example you went to great lengths to help a customer.
What would your manager say is a skill you need to improve?
We’ve had a lot of people apply for this position. Why would you stand out from everyone else?
Think of a problem customer you had to deal with on your last job. Tell me what happened and how you handled it.
Example Interview Questions:
Click here to find additional Sample Interview Questions based on personality type.
Benefits to the Team:
Creative problem solver.
Approachable, with an “open door” policy.
Are very patient.
Nurturer's motto: “people are important.”
Wants to give recognition to others.
Builds long-term relationships.
Fears:
Social rejection.
Loss of security.
Being viewed as putting pressure on others.
Suggestions on how to Communicate:
Be friendly, expressive, and casual.
Provide encouraging feedback.
Allow time for small talk.
Meetings in-person and impromptu if possible.
**Disclaimer** - Candidates should not be hired or rejected for a position based on their Personality Assessment Results alone. Make sure you are using the assessments as a piece of your process, giving equal consideration to the assessment, resume/experience, and interview.
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