Notification settings allow you to change the email routing of your account notifications. There are 2 different types of Settings:
System Notifications Settings - Emails added here will receive notifications for all job ads and all candidates. Note that subusers with location based permissions who are added here will only receive notifications related to the location they have access to. Click to learn how to access your System Notification Settings.
Job Level Notifications - Emails added here will receive notifications related to a specific job ad and the candidates that apply to that specific job ad. Click to learn how to access your Job Level Notifications.
Accessing your System Notification settings:
Navigate to Settings > Hiring Settings > Notifications to view your options. Once there you will see a list of the email notification settings that you can manage.
Accessing your Job Level Notification settings:
Navigate to your Jobs List > Click "Add New" or "Edit" to open the job builder > Scroll to the bottom of the job builder > Click "Set Notifications" button on the left side. A pop up will appear where you will see a list of the email notification settings that you can manage for the specific job ad.
OR Navigate to your Jobs List > Locate the job you want to add notifications for > Select the "Actions" button > Click "Notifications". A pop up will appear where you will see a list of the email notification settings that you can manage for the specific job ad.
Learn about Each Notification
Reply to Email
The "Reply to" email allows you to change the reply-to field in your templated system emails. So, if you would rather have your candidate reply to another person in your organization you can change it here.
Partial Result Email
Email Subject line: PARTIAL Candidate Results Are Available
The Partial Results email is the notification you receive when your candidate finished the personality portion of the assessment, but has not yet completed the assessment in its entirety.
Completed Result Email
Subject line: COMPLETED Candidate Results Are Now Available
The Completed Results email is the notification you receive when your candidate finished the assessment in its entirety.
New Candidate Alerts
Subject line: [candidate email address] applied for your [job title] position
New Candidate Alerts are emailed to you immediately after a candidate applies to one of your job postings.
Bounced Email Alert
The Bounced Email Alert notifies you when an email does not make it to a candidate
SMS Alert
If you have the ACE bot, this notification lets you know when a candidate has replied with an unknown response to a text the ACE bot has sent.
Expired Job Ad Alert
This notification lets you know when your Active job ad has Expired from the job boards and it is time to repost.
IdealInterview Alert
This notification lets you know when a candidate has completed their video interview.
Changing Your Settings
Removing an email
Simply click the "x" next to the email address as shown. Then click the SAVE button.
Adding an email
Add an email address in the space provided. Then click the SAVE button.
You can even add multiple emails if you would like replies to go to multiple emails or multiple people in your organization.
Save your Changes
When you are finished making the necessary changes to your Notifications be sure to click the Save button.
Link to a Related Article:
If you have any additional questions regarding this tutorial please feel free to reach out, we are here to help.
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