Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Google Chrome for Windows or Mac, and on Edge.

Jazmyne Behnke avatar
Written by Jazmyne Behnke
Updated over a week ago

If you ever find yourself needing to clear your Cache and Cookies please scroll down the the operating system you are using and follow the given steps.


NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on the settings icon that appears to the right of the address bar. In the newest versions of Chrome, this appears as three vertical dots and in older versions will be three horizontal lines or a wrench icon.

  2. From the menu, select More tools > Clear browsing data....

3. Check the following:

  • Cookies and other site data

  • Cached images and files

Select All time in the Time range drop down box and click on the CLEAR DATA button.


  1. Click on Chrome > Clear Browsing Data....


Step 1 - Open the Settings Menu

In the top right-hand corner, you'll see three dots in a horizontal line. Clicking here opens a drop-down that reveals the settings option. Select "Settings".

Select "Settings".

Step 2 - Locate Clearing Browsing Data

Once in settings, select "Choose what to clear".

Step 3 - Choosing What to Clear

You'll reach a screen that has you check off what you'd like to clear. It is recommended that you check off the first four boxes (Browsing History, Cookies and saved website data, Cached data and files, and Download history). Next, click "Clear". 

Step 4 - Restart the Browser

Now that you have cleared the browser history and cache it is recommended that you restart the program. Click the "X" in the top right-hand corner. 

You can now restart the browser and resume your task. 

If you have any additional questions regarding this article please feel free to reach out, we are here to help.

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